Conference FAQs

I need CEUs for IAABC, CCPDT, KPA, IACP, NADOI, and/or NACSW. Will these be automatically processed for me?

No, APDT will NOT automatically process conference CEUs. CEUs must be requested by attendees . APDT will process up to one year from the conference date.

I want to bring a group to conference. Can I get a discount?

Yes! We would be happy to have your group at conference. There is a 15% discount for any company registering 5 or more employees.  Please fill out the online group registration form. Someone with Member Services will contact you to process your group registration.

I am interested in attending conference but would like to break my payments up. Do you offer installment plans for the registration costs?

Yes! We do offer installment payments for conference. You will be able to opt-in to using a payment plan while registering online. The details of your installment plan will be sent in your confirmation email.

I would like to bring a guest to conference. Do you offer a guest pass for those who are not attending educational sessions?

Yes, we do offer a guest pass option for $85. This only includes access to the opening reception and the Exhibit Hall during Exhibit Hall hours and DOES NOT provide access to any educational sessions. You will have the option to add a guest pass during the registration process.

Oh no! Something came up and I cannot attend conference. Can I get a refund?

All conference and workshop cancellations must be emailed to apdt@apdt.com no later than August 19, 2024, for a refund. Conference cancellations received by August 19, 2024, will receive a refund less a $75.00 processing fee. Cancellations emailed after August 19, 2024, and no shows, will not receive a refund. In the instance of emergency illness of the registrant refunds for general registration (not including fees for workshops, merchandise, etc.) may be granted if a registrant is unable to travel to the conference due to the registrant experiencing a medical emergency where appropriate verification is provided to the APDT office. All such requests must be emailed to apdt@apdt.com by September 17, 2024, to be considered. Approved cancellation requests for a registrant with a medical emergency will be refunded the general registration fee less a $75 processing fee. Requests for refunds under this policy will not be accepted after September 17, 2024.

I am so excited for conference, and I want to see the materials and slides! Are you going to send these in advance?

All speaker materials and slide show presentations provided to the APDT in advance of the conference will be available for download for attendees from the APDT event app prior to the conference.

I want to start planning what sessions I attend. Will I be able to see a schedule of all the offerings?

Yes! Everything can be viewed in the APDT App! You can find instructions on how to download on the page titled App under the About section.

I am having trouble accessing the app. What should I do?

Make sure to check your spam or junk folder for the verification email. This email does not come directly from APDT. Please look for an email from welcome@mobileup.io. (Please do not email this address directly as it is not monitored.) Uninstall the app and redownload to try the process again. Verify you are using the same email address used for conference registration. Allow a few moments for the app to move through steps, i.e. after typing in verification code, etc. Still stuck? Please email apdt@apdt.com for help. Email is the best way to reach us and allows for the fastest response time!

Where do I access the virtual conference in the app?

Find the schedule button. Zoom links for each session will be added in the schedule daily. Simply click the session you would like to view and then use the Zoom link provided to access the session at the appropriate time.